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Senior Families Engagement Worker (Rapid Response Team)

YMCA NorfolkHours: 37.5 hours per week

Contract: Fixed Term until 31 March 2019

Location: Countywide

Hourly rate: £11.67 per hour

A rapid response team has been commissioned by Children’s Services to provide a response to families in crisis.

  • To build relationships of trust with vulnerable and marginalised parents and families within the community.
  • The aim is to be part of the prevention of care under the Alternatives to Care provision, and/or providing opportunities to enable reunification within the family unit. We can provide support and advice, build parents confidence and skills. Empowering families to experience transformation in their lives.
  • This role will be managing the rapid response team and the on call service for families who require outreach support via the telephone.

YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people, valuing the skills and attributes of every member of our team and personal development plans enabling staff to focus on aspirations and fulfil their potential. Work with us and make every day count, helping young people towards a brighter future.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment.

Please note the successful candidate will be required to undertake an Enhanced / Standard DBS check prior to starting employment.

Job Description

For more information on this role, please contact Stephanie Coker on 01603 621263 Ext 161 or

To apply, please complete an Application Form and Job Application Survey Form and forward along with your CV to or by post to Stephanie Coker, HR/Payroll Administrator, 35-37 Exchange Street, Norwich, Norfolk, NR2 1DP

Closing Date:  Monday 23 April 2018 (9am)

Interview Date: Thursday 26 April 2018 or Friday 27 April 2018