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Families Engagement Worker

YMCA NorfolkHours: 20 hours per week

Location: Countywide

Contract: Permanent

Salary: £10.24 per hour

The Role:

Do you like a challenge and making a difference to someone’s life on a daily basis?

Do you have a passion for working with families and supporting them to transform their lives?

YMCA Norfolk are looking for a Families Engagement Worker to join their expanding team across Norfolk.

The successful candidate will build relationships of trust with vulnerable and marginalised parents and families within the community. The aim is to be part of the prevention of care under the Alternatives to Care provision, and/or providing opportunities to enable reunification within the family unit. We can provide support and advice, build parents confidence and skills. Empowering families to experience transformation in their lives.

The Organisation:

YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. By supporting our staff and volunteers to develop their talent and ideas, together we can make a difference.

What you’ll need to succeed:

A proven record of provision of sound advice across a range of parenting related issues. Great interpersonal skills to communicate with a wide range of staff and external contacts. You will be able to demonstrate a clear commitment to excellence in family work delivery. You will be prepared to work unsocial hours, hold a full driving licence and have access to your own transport.

What you’ll get in return:

  • Death in service benefit of 2 x annual salary
  • Healthshield Health Care Plan
  • Health and wellbeing events and activities
  • Family friendly policies
  • In service training opportunities and bursaries investing in your development
  • Annual staff day and staff awards to celebrate our successes
  • Regular line management and support
  • Staff discount at Stepping Stones Café

What to do next:

Job Description

For more information on this role, please contact Stephanie Coker on 01603 621263 Ext 161 or

To apply, please complete an Application Form and Job Application Survey Form and forward along with your CV to or by post to Stephanie Coker, HR/Payroll Administrator, 35-37 Exchange Street, Norwich, Norfolk, NR2 1DP.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment.

Please note the successful candidate will be required to undertake an Enhanced / Standard DBS check prior to starting employment.

Closing Date: Tuesday 21 August (9am)