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Head of Advice Services


Head of Advice Services

Hours: 37 hours per week

Location: Norwich or Great Yarmouth, with a county-wide remit

Salary: £33,101 – 37,984

MAP have a new and exciting opportunity for an experienced manager to strategically lead the ongoing delivery, evaluation and sustainable planning of our advice services for young people aged 11-25. Our holistic advice offer includes the provision of advice on housing, money, benefits, employment, education, training, relationships, sex and mental health. 

Our advice services also include mediation, young parents’ advocacy, mentoring and social prescribing. Mental health needs are particularly common with the young people using our advice services and we are planning to develop our work in this area.

This senior role will include the leadership and management of the following: 

  • A highly motivated team
  • Performance, projects and budgets
  • Operational planning for the advice team
  • Safeguarding and the health and safety of young people across MAP
  • Maintaining operational systems, policies and procedures, in compliance with legislation, regulations and quality standards.
  • Maintaining and promoting a positive, reflective and value-based culture

How to apply

Please complete the application form and recruitment monitoring form and return via email to

Closing Date: Tuesday 24 March 2020 at 12:00

Interview Date: 3 April 2020