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Housing Manager (New Horizons)

YMCA NorfolkHours: 37.5 hours per week

Location: Great Yarmouth

Contract: Permanent

Salary: £15.23 per hour

The Role:

Do you like a challenge and making a difference to someone’s life on a daily basis?

Do you have a passion for working with young people and enabling them to be the best that they can be?

YMCA Norfolk’s New Horizons service is a 24/7 housing provision in Great Yarmouth for 16/17 year olds.

We are seeking a new enthusiastic staff team with a can do attitude prepared to work on a 24/7 rota to make that difference.

The successful candidate will ensure the effective operational delivery of housing and support services to residents, towards our mission of transforming young lives.

The Organisation:

YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. By supporting our staff and volunteers to develop their talent and ideas, together we can make a difference.

What you’ll need to succeed:

A proven record of housing knowledge and the issues facing homeless young people. An understanding of needs and risk assessments and knowledge of Safeguarding. You will need previous experience of line management and the ability to manage and motivate your team.  We would like you to be confident in dealing with problematic behaviour and willing to work unsocial hours.

What you’ll get in return:

  • Death in service benefit of 2 x annual salary
  • Healthshield Health Care Plan
  • Health and wellbeing events and activities
  • Family friendly policies
  • In service training opportunities and bursaries investing in your development
  • Annual staff day and staff awards to celebrate our successes
  • Regular line management and support
  • Staff discount at Stepping Stones Café

What to do next:

Job Description

For more information on this role, please contact Stephanie Coker on 01603 621263 Ext 161 or

To apply, please complete an Application Form and Job Application Survey Form and forward along with your CV to or by post to Stephanie Coker, HR/Payroll Administrator, 35-37 Exchange Street, Norwich, Norfolk, NR2 1DP.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment.

Please note the successful candidate will be required to undertake an Enhanced / Standard DBS check prior to starting employment.

Closing Date: Monday 27 August (9am)