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Property Coordinator

YMCA NorfolkHours: 37.5 Hours per week

Location: Norwich My Place

Salary: £8.66 per hour 

Contract: Permanent

The Role:

The Property Coordinator will undertake the effective operational delivery of housing management functions to tenants to agreed standards, towards YMCA Norfolk’s mission of ‘transforming young lives’. They will ensure the provision of a safe and secure environment through management of Health and Safety in the housing service.

The Property Coordinator will be required to:

  • Ensure collection of rental income
  • Undertake tenancy signs ups and inductions into the service
  • Undertake Health and Safety checks for the service.
  • Provide front of house cover during office opening times.
  • Undertake pre and post void inspections 

See the Property Coordinator (My Place) Job Description here

The Organisation:

YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. By supporting our staff and volunteers to develop their talent and ideas, together we can make a difference.

What you’ll need to succeed:

The Property Coordinator will need knowledge of Intensive Housing Management activities including rent collection and tenancies. They will be able to manage difficult situations and solve problems. The Property Coordinator must be able to demonstrate a high level of interpersonal skills including empathy, genuineness and willingness to listen and respect other views. We would like candidates to have experience of working within a housing or support setting working with vulnerable young people or adults. Candidates also need to be willing to work unsocial hours including early and late shifts.

What you’ll get in return:

  • Death in service benefit of 2 x annual salary
  • Healthshield Health Care Plan
  • Health and wellbeing events and activities
  • Family friendly policies
  • In service training opportunities and bursaries investing in your development
  • Annual staff day and staff awards to celebrate our successes
  • Regular line management and support
  • Staff discount at Stepping Stones Café 

For more information on this role, please contact Stephanie Coker on 01603 621263 Ext 161 or

To apply, please send a CV to or by post to Stephanie Coker, HR/Payroll Administrator, 35-37 Exchange Street, Norwich, Norfolk, NR2 1DP

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake an Enhanced / Standard DBS check prior to starting employment. 

Closing Date:  9am on Thursday 1 November 2018