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Referrals, Advice and Support Domestic Abuse Case Worker

LeewayHours: 25 hours per week

Location: Norwich

Salary: £17,415 after probation £19,415 (pro rata) pro rata

Job Purpose

  • To provide an effective, supportive and confidential service over the phone or face to face for people living with/ fleeing domestic abuse, in particular ensuring women and their children are able to access Leeway refuges, as part of our Outreach service
  • To follow Leeway’s referral policies and procedures.
  • To support the service coordinator in working towards the best possible outcomes for service users.

Essential Requirements

  • Relevant qualification and/or experience of working with vulnerable people.
  • An understanding of the impact of domestic abuse on individuals.
  • Administrative and or phone line work experience.
  • A driving licence, access to a car and business insurance.

For an application pack please email 

Women only to apply: S.7(2)(e) SDA applies. ‘Exempt under the Equality Act 2010 Schedule 9, Part 1’

Previous applicants need not apply.

Closing Date: Monday 18 March (5pm)