Tel: 01603 883869 | Email us | Member login

Relief Engagement Worker

YMCA NorfolkHours: 37.5 hours per week

Location: Countywide

Contract: Permanent

Salary: £10.24 per hour

The Role:

Do you like a challenge and making a difference to someone’s life on a daily basis?

Do you have a passion for working with young people and enabling them to be the best that they can be?

YMCA Norfolk are looking for a Relief Engagement Worker to provide cover for staff holidays and sickness across their Housing services in Norfolk.

The successful candidate will provide an environment for residents with a programme of positive activities, that is safe, supportive and secure, to address the variety of barriers young people face. Ensuring residents feel included in the needs, risk and planning of the service they will receive, to move through a pathway to more independent living. Whilst on duty, to provide support to other staff in the service and to ensure the health and safety, security and well-being of service users, staff and visitors.

The Organisation:

YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. By supporting our staff and volunteers to develop their talent and ideas, together we can make a difference.

What you’ll need to succeed:

Knowledge of housing legislation and the issues facing homeless young people. An understanding of needs and risk assessments and knowledge of Safeguarding. You will need previous experience of working in a support or housing setting and the ability to implement restorative and possession procedures to respond to anti-social behaviour and breaches of tenancy.  You will need to be willing to work unsocial hours and hold a full driving licence and have access to your own transport.

What you’ll get in return:

  • Death in service benefit of 2 x annual salary
  • Healthshield Health Care Plan
  • Health and wellbeing events and activities
  • Family friendly policies
  • In service training opportunities and bursaries investing in your development
  • Annual staff day and staff awards to celebrate our successes
  • Regular line management and support
  • Staff discount at Stepping Stones Café

What to do next:

Job Description

For more information on this role, please contact Stephanie Coker on 01603 621263 Ext 161 or

To apply, please complete an Application Form and Job Application Survey Form and forward along with your CV to or by post to Stephanie Coker, HR/Payroll Administrator, 35-37 Exchange Street, Norwich, Norfolk, NR2 1DP.

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment.

Please note the successful candidate will be required to undertake an Enhanced / Standard DBS check prior to starting employment.

Closing Date: Tuesday 21 August (9am)