Learning from Incidents: Recognising, Reporting and Investigation using Root Cause Analysis
This course is delivered by Hannah Brookes, a qualified learning disability nurse, auditor and investigator.
Intended Audience: All staff working in an environment where incidents require monitoring, reporting and investigating.
Course Outcome: By the end of the course, participants will be able recognise the difference between accidents, incidents and near misses, and how these events can be investigated using RCA to improve services and demonstrate lessons learned.
Location: Ketteringham Hall
Cost: £85 pp inc refreshments, resources and certification